Digital Products and Solutions Shaped by Your Sector's Requirements

Digital Health Solutions

A Pre-Consultation Portal That Brings Structured Patient Data to Every Clinical Consultation

icitech develops ICI PreCare for hospitals, telehealth organisations, clinics, and digital health providers: a tailored Digital Pre-Consultation Portal that collects structured patient information before a clinical consultation, presents the clinical context to the clinician in advance, and coordinates pre-appointment operations digitally. It is designed so that consultation time is spent on the patient, not on form-filling.

Digital Health Solutions

ICI Wellness360: A Tailored Employee Wellbeing Ecosystem for Your Organisation

icitech develops ICI Wellness360 as a tailored mobile and web ecosystem that enables organisations to run employee wellbeing programmes without exposing personal health data to employer oversight. The platform brings wellbeing content, structured programmes, and engagement indicators together in a single ecosystem, with anonymised and aggregate data principles built in from the start — not added as an afterthought.

Digital Health Solutions

ICI Digital Therapeutics & Wellness Program Manager

icitech supports healthcare organisations, wellness providers, insurers, and enterprises managing corporate health programmes with a platform tailored to the organisation's own model, user base, and existing digital estate: ICI Digital Therapeutics & Wellness Program Manager. This is not a pre-packaged content bundle. It is a bespoke software platform scoped to the organisation's programme structure, governance requirements, and integration landscape.

Enterprise Mobile Solutions

ICISalesIQ: A Mobile Field Sales Platform Built Around Your Organisation

icitech delivers ICISalesIQ to organisations with field sales operations not as an off-the-shelf package, but as a mobile platform tailored to the organisation's own sales model, customer segmentation, visit methodology, and technology architecture. Frequency management, intelligent visit planning, an LLM-powered field assistant, and management analytics are brought together in a single mobile experience designed to work alongside your existing CRM, ERP, and BI systems.

Enterprise Mobile Solutions

ICIEngageIQ: A Mobile Platform That Brings Content Intelligence to Every Field Sales Meeting

icitech builds ICIEngageIQ for organisations in sectors where content shapes the outcome of a sales meeting — pharmaceuticals, healthcare, financial services, industrial sales, and B2B technology. Rather than fitting your field teams into the licence boundaries of a generic CLM product, icitech designs a mobile engagement platform tailored to your organisation, ensuring that every representative presents the right content to the right customer at the right moment, whether the meeting is face-to-face or hybrid.

Enterprise Mobile Solutions

ICIFieldIQ: Make Field Operations Visible, Planned, and Measurable

icitech designs ICIFieldIQ for organisations that coordinate sales, technical service, audit, and distribution teams across large or complex geographies: a field operations platform, tailored to the organisation, that makes team movements, visit records, task workflows, and operational exceptions visible and manageable from a single mobile environment.

Enterprise Mobile Solutions

ICIVisualIQ: Transforming Visual Field Audits into a Closed-Loop Operation with AI

icitech designs and builds ICIVisualIQ for brands and enterprise field teams operating across multiple sites: a mobile platform that combines AI-powered image analysis with closed-loop action management to monitor visual standards across stores, POS locations, and distribution channels — tailored to the organisation, not drawn from a standard catalogue.

Tailored Solutions

Tailored Mobile Payment, Collections, and POS Solutions

icitech develops tailored mobile payment, collections, and POS solutions for field sales teams, distribution organisations, authorised dealer networks, and store estates. Physical POS, virtual POS, QR payment, and payment-link scenarios are brought together in a single mobile experience — designed from the ground up around your sales model, ERP architecture, banking agreements, and security requirements. Field staff complete collections at the customer's location whilst finance teams monitor transactions against central systems in near real time.

Tailored Solutions

Tailored Mobile Field Team Management Solutions

icitech develops tailored mobile field management solutions that enable field teams to manage tasks, visits, location, time, performance, and communications from a single mobile application. For organisations running field sales, technical service, maintenance, inspection, store operations, or distribution, each solution is scoped to the organisation's structure, task model, KPI framework, and existing ERP/CRM estate.

Tailored Solutions

A Mobile Order and Dealer Management Platform Built Around Your Distribution Network

icitech develops tailored Dealer Mobile Order and Management platforms for manufacturers and distributors that need to run their entire authorised dealer network from a single mobile platform. This is not an off-the-shelf B2B ordering package. It is a mobile dealer management platform scoped and built from the ground up around your dealer structure, pricing model, ERP estate, campaign logic, and commercial rules. Order processes accelerate, dealer communication becomes centralised and auditable, and the full commercial relationship converges on a single digital touchpoint.

Tailored Solutions

Tailored Mobile Field Sales and Order Management for Your Sales Organisation

icitech develops tailored mobile field sales and order management solutions that enable field sales teams to handle customer visits, order entry, pricing, and promotional management from a single mobile application. Designed for organisations in fast-moving consumer goods, industrial products, distribution, pharmaceuticals, food, and retail supply, the solution is configured to your organisation's sales model, product structure, pricing policy, and existing ERP or CRM architecture.

Tourism and Hospitality Solutions

Manage Your Hotel Operation from a Single Digital Workspace

icitech supports hotel Operations Directors and CIOs in planning, assigning, and tracking the daily work of housekeeping, engineering, front office, F&B, and security departments from a single platform. Built on the icistaff product family, the solution moves an operation that is currently spread across phone calls, paper records, and fragmented messaging into a shared digital working model.

Tourism and Hospitality Solutions

Housekeeping, Maintenance and Hotel Quality Management

icitech supports hospitality organisations in managing the full operational cycle — from room readiness and maintenance work orders through to digital checklists and quality inspections — within a single working environment. Built on the icistaff platform, the solution makes the small operational details that determine service quality visible, traceable, and open to continuous improvement.

Tourism and Hospitality Solutions

Digital Guest Experience from Reservation to Check-Out

icitech developed the icibot platform to bring every guest touchpoint — from pre-arrival through to post-stay — into a single digital experience layer for hospitality organisations. The guest journey is rebuilt not merely at the front of house, but in full integration with hotel operations.

Tourism and Hospitality Solutions

Mobile Check-In and Contactless Guest Arrival Solutions

icitech supports hotel operations directors and technology leaders with icibot Mobile Check-In, a solution that digitises the arrival process from the moment a reservation is confirmed. Guests complete their registration details, sign their registration form, and finish every check-in step on their own device before they reach the property.

Retail Solutions

Design Your Loyalty Programme and Campaign Management Around Your Brand Strategy

icitech builds ICI Loyalty360 as a platform tailored to each organisation's own commercial strategy, so retail brands can manage their loyalty programme, customer segments, campaign flows, and reward models from a single environment. The platform brings together data from CRM, POS, e-commerce, and mobile channels into a shared customer experience model, making every touchpoint part of the loyalty strategy.

Retail Solutions

Manage Hundreds of Stores from a Single Operations Centre

icitech develops ICI StoreOps as a platform tailored to the organisation for multi-site retail brands that need to manage store operations, tasks, audits, and visual standards from a single centre. As your store network grows, so does operational complexity; ICI StoreOps structures that complexity so it can be tracked, resolved, and acted upon.

Retail Solutions

ICI Retail+: A Customer Super App Built for Retail Brands

icitech designs and develops ICI Retail+ for retail brands: a single mobile experience that brings together shopping, loyalty programme, campaigns, mobile payment, and customer service — tailored to the organisation's brand identity, CRM infrastructure, and digital commerce model.

Retail Solutions

ICI StoreMate: A Tailored Store Associate App for Retail Organisations

icitech designs and builds ICI StoreMate as a tailored store associate app, giving field teams in physical stores a single mobile application to handle product enquiries, stock checks, task management, and customer request handling. Every function the store role requires is scoped to work in concert with your existing ERP, WMS, POS, CRM, HR, and BI systems.

Energy and Sustainability Solutions

ICIEVCharge: An End-to-End EV Charging Platform Tailored to Your Organisation

icitech designs ICIEVCharge for organisations operating in the electric vehicle ecosystem — covering station discovery, payment, reservation, and fleet management within a single mobile experience, configured to each organisation's infrastructure, business model, and user base.

Energy and Sustainability Solutions

ICIEnergyPulse: Making Facility Energy Consumption Visible and Manageable on Mobile

icitech develops ICIEnergyPulse as a tailored solution for factories, hotels, retail parks, stores, offices, warehouses, and multi-site enterprises. The platform brings electricity consumption, cost, peak demand, anomalies, carbon impact, and energy performance indicators together on a single mobile interface — turning energy efficiency from a dashboard metric into a managed, continuous improvement process.

Energy and Sustainability Solutions

Manage Your Solar Portfolio from Any Mobile Device: ICISolarOps

icitech develops ICISolarOps, a mobile plant monitoring and analytics solution tailored to the organisation, for energy companies, industrial organisations, and solar investors operating multiple solar farms. Real-time generation data, AI-assisted performance analysis, inverter alarms, and automated work-order management are brought together in a single mobile experience, integrated with the organisation's existing infrastructure.

Energy and Sustainability Solutions

ICICarbonPulse: Turn Energy and Carbon Performance into a Daily Management Experience

icitech develops ICICarbonPulse for energy operations directors and enterprise CIOs: a solution tailored to the organisation's data infrastructure, site structure, and operating model that moves energy consumption, carbon emissions, and sustainability targets out of technical reports and into the daily decision-making experience of managers and staff.

Airline and Catering Solutions

Measure the Passenger Experience at Every Point in the Journey

icitech develops Airline Passenger Survey Management for airlines that need to collect, analyse, and act on passenger feedback at every stage of the journey — from reservation through to arrival. Rather than relying on a single post-flight questionnaire, the platform makes visible exactly where and why the passenger experience is shaped, and routes real-time action signals to the relevant operational teams.

Airline and Catering Solutions

End-to-End Digital Platform for Inflight Retail Operations

icitech supports airlines in bringing their entire inflight retail operation — from cabin crew mobile sales and stock tracking to payment processing and flight-level analytics — under a single management platform. Buy on Board is treated not merely as the moment a crew member completes a sale, but as an integrated cycle covering product planning, stock control, payment, reconciliation, and data-driven loading decisions.

Airline and Catering Solutions

Airline Catering Pre-Order & Personalisation: From Passenger Preference to Aircraft Galley

icitech develops the Airline Catering Pre-Order & Personalisation solution, which enables airlines to collect passenger meal preferences digitally before departure, then communicate those preferences to catering operations and the cabin crew in a single, traceable process. The result is a catering workflow driven by confirmed orders rather than demand forecasts.

Airline and Catering Solutions

Digital Checklist Platform for Aircraft Loading and Turnaround Operations

icitech supports airline and ground handling teams in managing aircraft loading and turnaround processes through mobile checklists, digital evidence capture and real-time operational visibility. The platform replaces paper forms and verbal coordination with role-based task assignment, timestamped records and instant alerts — bringing structure and accountability to every stage of the turnaround window.