Product Digital Health Solutions
ICI Wellness360: A Tailored Employee Wellbeing Ecosystem for Your Organisation
icitech develops ICI Wellness360 as a tailored mobile and web ecosystem that enables organisations to run employee wellbeing programmes without exposing personal health data to employer oversight. The platform brings wellbeing content, structured programmes, and engagement indicators together in a single ecosystem, with anonymised and aggregate data principles built in from the start — not added as an afterthought.
02 The problem
A Tailored Wellbeing Ecosystem, Not a Packaged Product
ICI Wellness360 is not a licence-based employee health package that mandates a fixed set of modules. Before any build begins, icitech analyses your organisation's workforce profile, wellbeing strategy, operating geography, HR infrastructure, and data privacy policies. The solution is then scoped to those parameters. You activate only the wellbeing areas your organisation requires, and you can commission additional bespoke components alongside any existing modules rather than accepting a standard configuration.
03 Capabilities
ICI Wellness Suite: An Integrated Wellbeing Experience Under One Ecosystem
Wellness360 can be architected so that icitech's existing wellbeing products operate together within a single corporate ecosystem. Herapy, positioned as the Mind module, delivers a voice-first AI wellbeing coaching experience for daily stress and mental load. SoberX, the Habit module, provides privacy-first behavioural change support across areas including nicotine, alcohol, gambling, social media, and sugar. Snorium, the Sleep module, covers AI-assisted snoring and sleep wellness monitoring that runs locally on the user's own device. The Vitals module offers camera-based heart rate and respiratory rate measurement with assessment of reading quality, where the use case is appropriate. Wellness360 itself, as the Corporate layer, consolidates programme management, communications, engagement, and anonymised performance indicators for all these modules at an organisational governance level. Your organisation is not required to deploy every module; selection is made according to need.
A Personalised, Low-Friction Experience for Employees
Employees can view the programmes, content, check-ins, and wellbeing tools available to them in the mobile application and engage according to their own goals — whether around stress, sleep, behavioural change, or general wellbeing. Notifications and content feeds can be personalised to user preferences and programme structure. Content can be delivered in video, short exercise, audio, check-in, or micro-learning formats. The design is mobile-first and accessible, and deliberately avoids the weight of complex corporate portals: the aim is not to enrol employees in a mandatory health programme but to create meaningful digital support points within everyday working life. Your organisation can also structure periodic wellbeing journeys — running across several weeks on themes such as stress awareness, sleep hygiene, or habit change — rather than one-off campaigns. Employees choose the programme they wish to join and track their progress within their own personal space.
Anonymised and Aggregate Indicators for Programme Management
The core design principle of ICI Wellness360 is that a corporate wellbeing programme must not become a workforce surveillance system. Management dashboards are built around anonymised and aggregate indicators rather than individual health measurements. Example KPIs that can be monitored in this way include wellbeing programme participation rates, usage of stress-related programmes, sleep wellness trends, enrolment in behavioural change programmes, and periodic wellbeing indicators. Privacy thresholds can be applied that suppress data display for small groups where the user count is insufficient, with the aim of preventing individual behaviour from being inferred from aggregated metrics. This approach positions employee trust as a founding design principle rather than a feature added to an existing product.
Privacy Thresholds and Data Governance
In enterprise wellbeing solutions, anonymisation is more than removing a name field. Wellness360 can be configured with reporting rules that suppress breakdowns for teams below a defined user count, aggregate sensitive segments, and make it meaningfully difficult to infer individual behaviour. Data retention periods, user consent mechanisms, access roles, and the scope of analytics are defined in collaboration with your legal, HR, and information security teams. Where your organisation operates under UK GDPR, GDPR, or other applicable data protection regimes, the governance layer is scoped accordingly during the discovery phase — though any specific compliance status should be confirmed through your own assessment.
04 How it works
AI-Assisted Programme Analytics and Content Recommendations
Artificial intelligence can analyse programme usage trends to identify which content generates stronger engagement and where participation in specific programmes is declining. An LLM-based management assistant can be configured to answer questions such as 'Which wellbeing area had the highest participation this quarter?' or 'How has programme engagement changed since last month?' — drawing only on anonymised and aggregate data. AI experiences on the employee side are designed within the user's personal space and in accordance with the privacy approach of the relevant module.
HR, SSO, CRM, and BI Integrations
Wellness360 can be integrated with HRIS and HCM systems, enterprise single sign-on (SSO), employee portals, mobile employee applications, CRM platforms, and BI infrastructure. Organisation structure, country, location, and employee eligibility data can be sourced from your HR system. BI integration can be configured so that management sees only anonymised and aggregate programme performance within the corporate reporting environment; transferring personal health data to HR or performance management systems is not the default approach. In global organisations, distinct programmes can run simultaneously across different countries, languages, or employee groups.
Campaign, Programme, and Communications Management
HR and wellbeing teams can create periodic programmes, define target audiences, publish content, and schedule notifications. Programme participation and overall engagement rates are monitored from a central panel, giving your organisation clear visibility of how wellbeing investment is landing across the workforce.
06 FAQ
Frequently Asked Questions
01Can ICI Wellness360 integrate with our existing HR and enterprise systems?
The platform is designed to connect with HR software, SSO, CRM, and BI tools, and the integration scope is defined according to your current estate. The approach is tailored to what you already have in place rather than requiring you to replace it.
02Will individual employee health data be visible to our organisation's management?
The system is architected to keep individual data closed to employer oversight, with management seeing only anonymised and aggregate indicators. Personal health information is not surfaced to HR or line managers by default.
03Does the platform work on mobile devices as well as desktop?
ICI Wellness360 covers both mobile and web channels, giving employees access from whichever device they use. The design is mobile-first, reflecting how employees engage with wellbeing tools in practice.
04Can we define wellbeing programmes specific to our organisation?
Yes — the campaign, programme, and communications management capabilities are configured to your own scenarios rather than constrained by a standard package. Bespoke development is carried out in line with the requirements identified during discovery.
05In which areas does AI feature within the platform?
The AI component analyses programme performance, surfaces content recommendations, and helps interpret engagement patterns. The management assistant is configured to work exclusively with anonymised and aggregate data.
06How are privacy thresholds applied to small teams or groups?
Where a group does not reach a defined minimum size, reporting for that group is automatically suppressed to prevent individual behaviour from being identified. Threshold values are agreed with your organisation as part of the data governance definition.
07How are employees directed towards relevant wellbeing content?
The platform can surface personalised content recommendations based on user preferences and engagement history. The interface is designed to be straightforward to adopt so that employees engage with it as part of their working day rather than as an additional obligation.
08Is this a ready-made product or a bespoke development engagement?
icitech assesses each organisation's requirements and circumstances individually and runs a dedicated development process. What is delivered is a tailored ecosystem, not a licence product taken off the shelf.
09How do we track participation rates and programme effectiveness?
The management panel allows programme-level participation indicators to be monitored on a near real-time basis. All metrics are reported at aggregate level without exposing individual identities.
10How does the platform address data privacy regulations such as UK GDPR or GDPR?
The data governance layer is built with flexibility to be configured in line with applicable regulations, including UK GDPR and GDPR, and compliance requirements are mapped with your organisation during the discovery phase. Any specific compliance status should be validated through your own legal and information security review.
07 Contact