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Digital health

Digital Health and Wellbeing Solutions Tailored to Your Organisation

icitech supports healthcare organisations, telehealth providers, wellness companies, and the teams responsible for corporate wellbeing programmes with end-to-end, tailored software that covers the patient journey, employee health, and digital therapeutics. ICI PreCare, ICI Wellness360, and ICI Digital Therapeutics & Wellness Program Manager are each designed around the clinical, operational, and data governance requirements that off-the-shelf products cannot address.

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Digital Health and Wellbeing Solutions Tailored to Your Organisation

Digital Health and Wellbeing Solutions Tailored to Your Organisation

Effective digital transformation in health and wellbeing starts not from a generic product but from your organisation's own patient or employee journeys, your data governance model, and the systems already in your estate. icitech builds this principle into every engagement: user roles, clinical or wellness governance, AI and LLM scope, and integration requirements are all configured to the organisation before a line of code is written.

Solutions Shaped by Clinical and Operational Need

Effective digital transformation in health and wellbeing starts not from a generic product but from your organisation's own patient or employee journeys, your data governance model, and the systems already in your estate. icitech builds this principle into every engagement: user roles, clinical or wellness governance, AI and LLM scope, and integration requirements are all configured to the organisation before a line of code is written.

ICI PreCare – Digital Pre-Consultation Portal

The quality of preparation before a clinical appointment has a direct bearing on operational efficiency and the quality of the clinician's decision-making. ICI PreCare is a tailored pre-consultation platform that digitises the collection of patient complaints, the management of health questionnaires, camera-based heart rate and respiratory rate measurement, supplementary information flow, and the generation of a structured clinician summary. The platform can be integrated with HIS and EHR or EMR infrastructure via HL7/FHIR standards or your organisation's existing API layer.

ICI Wellness360 – Corporate Health and Wellbeing Portal

The effectiveness of an employee wellbeing programme depends on presenting varied experiences within a single, consistent ecosystem. ICI Wellness360 is a corporate wellbeing portal that can bring together components such as Herapy, SoberX, Snorium, and Camera Vital Check under one platform, with management reporting focused on anonymised and aggregate metrics. HR leaders and senior decision-makers can monitor programme effectiveness whilst preserving individual privacy. The platform integrates with HR and HCM, ERP, SSO, and BI systems.

ICI Digital Therapeutics & Wellness Program Manager

For digital health and wellness providers, the ability to develop and manage programmes directly within your own platform is a significant operational advantage. ICI Digital Therapeutics & Wellness Program Manager brings together content management, task and check-in workflows, user segmentation, adherence and engagement tracking, notification management, and analytic reporting in a single structure. Providers can build, manage, and scale their own digital programmes on this platform. Where the intended use involves regulated digital therapeutics, the relevant clinical, quality, and regulatory requirements are addressed explicitly within the project scope.

Integration and Technical Infrastructure

icitech's digital health solutions are configured to integrate with your existing technology estate. Integration with HIS and EHR or EMR systems, telehealth platforms, CRM, ERP, HR and HCM, SSO, BI tools, and data warehouse or lakehouse architectures can be achieved via HL7/FHIR standards or existing API infrastructure where technically appropriate. Wellness products do not replace clinical diagnosis or treatment; the scope and intended purpose of each solution are defined clearly at the outset of the project.

Our Approach to Bespoke Software Development in Health

Every healthcare organisation or wellness provider operates with a distinct data model, user base, and governance requirement. icitech takes that reality as its starting point: solutions are not delivered as packaged products. User journeys, data flows, system architecture, and AI integration are all designed around the organisation's specific needs. Every stage — from strategy and design through software engineering, AI applications, and cloud infrastructure — is planned accordingly.

Frequently Asked Questions

Each solution is configured from the ground up around your clinical workflows and data governance requirements, rather than adapted from a generic product. This means operational needs that standard packages cannot meet are addressed within the design itself.

It is designed for hospitals, clinics, and telehealth providers that want to automate digital pre-assessment and information-gathering before a patient appointment. By improving data quality ahead of consultation, it protects clinician time and supports more informed decision-making.

The platform can be tailored to mid-sized and large organisations of any sector; its modular architecture means only the components you need are deployed. Employee headcount is not a limiting factor for managing a wellbeing programme effectively.

It covers the definition of structured digital therapy protocols, content distribution, and the monitoring of patient progress. Programme managers can configure evidence-based intervention workflows directly within the platform.

Yes, solutions are developed to connect to existing HIS, EHR, and third-party systems via HL7 FHIR and REST API standards. The integration scope is defined collaboratively and specific to the organisation at the start of the project.

Architectural decisions aligned with KVKK and, where relevant to your operating environment, UK GDPR and international health data regulations are planned at the design stage on an organisation-by-organisation basis. Access controls, encryption, and audit trail requirements are included as standard components.

Timelines vary according to scope and integration complexity, but the modular structure allows priority workflows to be brought into production early. A project plan with concrete milestones is prepared jointly following the discovery phase.

A structured support and release management process is established once the solution is live. Updates arising from clinical or regulatory changes are planned in coordination with your organisation.

Role-based user training and documentation form an integral part of the delivery plan. Separate training content is prepared for clinicians, administrators, and end users.

Yes, a requirements and feasibility discussion can be requested with no obligation. In that conversation, current process gaps and solution fit are assessed together.

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