EV Mobile Rent digitizes the electric car rental experience, enabling users to choose a practical, flexible and sustainable transportation option. This solution solves the challenges faced by traditional car rental systems and simplifies the entire process through a user-friendly mobile application.
Needs and Challenges
As the importance of sustainable mobility increases in today’s cities, electric vehicles offer an eco-friendly alternative for transportation. However, the current car rental systems are not adapting well enough to this transformation. While users expect a practical, digitalized, and flexible electric vehicle rental experience, existing systems often fail to provide a satisfactory experience due to inadequate reservation management, limited charging information, and complicated payment processes. EV Mobile Rent eliminates these shortcomings and offers a solution that enables users to adopt eco-friendly mobility more easily.
Challenges and Needs
- Complex Reservation Processes: In current car rental systems, reservation processes are often complex and time-consuming.
- Charging Management and Lack of Information: The electric vehicle rental experience is inefficient due to users’ inability to easily view the vehicle’s range, charging status, and the nearest charging stations.
- Lack of Flexible Rental Options: Users cannot benefit from flexible rental durations or vehicle delivery options.
- Payment and Campaign Restrictions: Manual payment processes and limited campaign management in current systems negatively affect the user experience.
icitech's Solution
EV Mobile Rent goes beyond just offering electric vehicle rental as a means of transportation, presenting it as a personalized service integrated with charging management. This solution digitizes users’ car rental experiences and eliminates the limitations of traditional car rental models.
Key Features of the Application:
Map-Centered Rental: Users can view nearby electric vehicles on the map, make reservations, and select the most suitable vehicle with location-based filtering.
Fast and Flexible Reservation System: Users can complete their reservations for desired locations and dates in just a few steps.
Instant Delivery Feature: By accelerating the vehicle delivery process, vehicles can be delivered to a predetermined address.
Dynamic Pricing and Campaigns: Segment-based pricing, promo codes, and campaign management can increase customer loyalty.
Vehicle Charging and Range Tracking: Users can view the current charge level, range information, and nearest charging stations for the vehicle they rented.
Mobile Payment and Billing: Fast and secure payment processes are provided with payment, provisioning, and card storage options during reservation.
Live Support and Chatbot: Instant customer support responses within the app improve the user experience.
Limitations of Traditional Rental Models:
- Complex Reservation Process: Traditional car rental systems offer time-consuming and complicated reservation stages.
- Charging Management and Lack of Information: The charge status and range information of electric vehicles are often unavailable.
- Lack of Flexible Rental Options: Flexible rental durations and delivery options are often not available.
- Payment and Campaign Restrictions: Traditional systems offer limited options for payment and campaign management.
EV Mobile Rent eliminates these problems with an intelligent and innovative software solution.
Advantages Provided by EV Mobile Rent
- 100% Digital Experience: All processes can be completed digitally through the user’s mobile application.
- 50% Faster Reservation Process: With advanced UX/UI design, users can complete reservations more quickly.
- 30% Higher Customer Satisfaction: With charge tracking, real-time notifications, and flexible rental options, users have a more satisfying experience.
- 40% More Operational Efficiency: Processes are optimized through the central management panel and automated workflows.
Integrations
- Microsoft Dynamics CRM Integration: User data and reservation information are integrated into the CRM system to optimize the customer experience.
- Payment System Compatible Infrastructure: Users can benefit from flexible payment methods with direct payment or provisioning options.
- Charging Management System Integration: Vehicle range information, current charging status, and charging stations can be viewed on the map.

EV Mobile Rent revolutionizes the industry by eliminating the shortcomings of traditional rental systems while enabling users to have a faster, flexible and sustainable experience with its digitalized electric vehicle rental solution. This innovative approach is shaping the future of eco-friendly mobility.
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