Guestny is a digital platform provider serving hotels and resorts. It offers a variety of solutions for both small-scale hotels and large hotel chains.
Needs and Challenges
Integrated digital solutions were required to increase guest satisfaction and increase business efficiency. In particular, one of the goals of the platform was to ensure efficiency in the reservation and payment processes, to accelerate operational processes and to evaluate additional income opportunities.
What did icitech do?
icitech provided a special integrated system for hotels and holiday villages with the digital infrastructure solutions it developed for Guestny. It helped increase the efficiency of businesses with a user-friendly interface, secure payment integrations, analysis and reporting tools. Additionally, it contributed to the platform maximizing customer satisfaction by offering special solutions that improved the user experience.
As a result, thanks to the digital solutions offered by icitech, Guestny increased the operational efficiency of hotel businesses and accelerated the reservation and payment processes.
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