Our mission is simple; to lead innovation in tourism guest services. With a vision to revolutionize the hotel concierge experience and beyond, consider us the rocket scientists of digital hospitality.
Learn more Discoverici tech Technology A.Ş. is a HotelMarketing Digital (B1) and Pargesoft Joint Venture Company. Pargesoft is one of the biggest ERP and CRM business partners for Microsoft in Turkey. Since 2015, Hotel Marketing Digital has been supplying digital communication consulting services to foreign hotel clients.
The Team at ICI is raising the bar for the entire hospitality
industry on service quality and accessibility. Understanding that creating authentic
experiences is the secret ingredient to achieve guest satisfaction, happiness is
hidden in
details.
The young and dynamic team behind ICI has made it a habit to develop apps that take
the world by a storm. Each one of our team members is an accomplished Rockstar in
their field. It’s all about working together to shape the future of tourism because
we all
become a guest at some point.
At ICI we also happen to be great listeners with the ability to navigate across cultures while embracing the importance of cross-cultural communication. Our existing and smiling customers are spread all around the globe and together, we grow exponentially. The sky is the limit for what we can do together to create and achieve growth in unforgettable guest experiences. With its indispensable use case suitable for hotels of all sizes, wellness resorts, super- yachts, and everything in between, ICI digitalizes the human touch while humanizing the digital experience.
Our solution for Digital Guest Experience
Invest in digital technology and business developers building the future of hospitality. With a loyal and dedicated community of people who believe in us, ICI taps into the guest experience market by supplying accommodation providers with the only application they need to upgrade their guest experience forever.
The Problem
Hospitality professionals know that a hotel room isn't just about offering
accommodation,
it's about mastering the art of possibilities to exceed expectations. Hotel services
managed by the limited human capacity and attention of the reception and concierge
can
be tedious for the guests.
Our Solution
Setting off to create delightful experiences, ICI brings comfort and convenience of
having
everything accommodation guests need on hand. With the ICI application, we bring
accommodation guests the flexibility to maneuver like a local without the
limitations of
time or location.
Our story and solution stem from our personal experiences knowing that there is so
much room to grow in the service industry with the help of digital technology.
Target Market and Audience
Chain Hotel, Boutique Hotels, Private Villas, Airbnb Luxe, Superyacht Operators,
Resorts, Wellness Retreats, you name it…
We understand that business is all about making use of the right entry timing. We
have
entered this market ahead of all that is coming and thus have converted this
opportunity
into a meaningful and profitable business.
Please contact ICI if you would like to discuss investment opportunities.
Our application has been developed in cooperation with more than 150 hotels. This ensures that the expectations of hotel managers, marketing and sales departments, and front-desk staff will be met through continuous support.
Our website allows registered customers to find answers online to questions about purchasing, operation, troubleshooting, and product support. If you can’t find an answer online, feel free to log into your ICI account to submit a question and we’ll take it from there.
Our customer support approach means that our relationship maintained with customers is our priority as we grow together. We are committed to providing first-class support; not only by assisting in untangling technical problems but also by helping our customers to get more value out of the application features.
With proactive interaction and guiding of our customers throughout the entire journey, our deep expertise and genuine desire for excellence guarantee stress-free transition and operation. Depending on your needs and targets, ICI customer support recommends and offers strategic advice to maximize the value of a customer’s investment in the application.
To get personal help for all your questions, feel free to contact your customer care representative anytime. We look forward to developing our relationship with you.
